The paperwork
Terms & conditions.
The rules every duty slip runs on — written the way the desk says them on the phone.
Fares and confirmation
- Every fare is confirmed in writing (WhatsApp or SMS) before the vehicle moves. The confirmed figure does not change unless the trip itself changes — extra kilometres, extra days, a changed route.
- Rates on this website are indicative bands; the written quote for your specific trip is the binding one.
- Outstation duties bill garage to garage with a daily minimum (250 km for cars, 300 km for tempo travellers) plus driver night allowance; tolls, parking, and state taxes are at actuals unless the quote says they are included.
Bookings and advances
- Local duties settle at the end of the trip. Outstation trips, coaches and packages take a small advance against the vehicle; the balance is due on completion unless agreed otherwise.
- Payment by cash, UPI or bank transfer. GST invoice on request at the applicable rate.
Cancellations
- Local and same-day cabs: free cancellation up to 2 hours before reporting time.
- Outstation cars and tempo travellers: advance refunded if cancelled 48 hours before departure; within 48 hours a one-day minimum may apply if the vehicle was held for you.
- Coaches, wedding convoys and packages: as per the written quote, which always states its own cancellation line.
- Rail, air and bus tickets follow the carrier's refund rules; our service fee is non-refundable once the booking is made.
On the road
- Vehicles are commercially registered, insured and driven by licensed, verified drivers. Seat belts are provided; luggage travels at owner's risk beyond the care a prudent operator takes.
- AC runs throughout except on hill climbs, where all operators switch it off for the gradient.
- Driving hours follow safety norms: on long routes the schedule includes rest halts, and night driving on hill roads is avoided.
Packages and third parties
- Hotels, safaris, helicopter slots, rail, air and bus seats are supplied by their operators under their terms; we book them in your name at published prices, shown to you before we commit.
- Where weather, closures or authority orders change a route (common in the hills and on yatra circuits), the desk re-plans with you; costs already committed to third parties follow their refund rules.
Registered office: A-2/71, Kansal Marg, Harsh Vihar, Delhi 110093 · Operating office: UGF-9, Devika Tower, HIG Flats, Chander Nagar, Surya Nagar, Ghaziabad 201011 · +91 99106 50422 · Last updated: August 2026.